Contact Us

This Contact Us page provides the official business and customer support information for Ldeafyl.

OUR IDENTITY

Legal Business Name: BAKER D (RETAIL) PTY LTD
Store Name: Ldeafyl
Physical Business Address: 433 Main Rd, Montmorency, VIC 3094, Australia
ABN: 48 606 073 134
ACN: 606 073 134

CUSTOMER SUPPORT HOURS

Support Hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT+08:00) Singapore Standard Time (Singapore). These hours align with our order handling schedule for processing customer messages, shipment questions, return requests, and product support.

HOW TO REACH US

Current Support Email: support@ideafyl.shop
Business Phone Number: +61 468 299 796

When contacting us about an order, please include the order number, the email address used at checkout, and a clear description of the question or issue. For damaged or incorrect items, include photos of the product and packaging so we can review the matter efficiently.

We respond during the support hours listed above. Some cases take additional review if they involve carrier records, return inspection, payment verification, or product condition.